Privacy Policy

Last Updated: 28/01/2025

Privacy Policy

This Privacy Policy explains how your Personal Data is collected, used, and shared when you visit or make a purchase from https://okmedical.com.mt/ (the “Site”), or subscribe to our mailing list. Any capitalized terms not defined in this Policy will have the meanings given to them in the General Data Protection Regulation (EU) 2016/679 (the “GDPR”).

For the purposes of this Policy, “you” refers to the “User” or the “Data Subject.”

Data Controller

The controller of your Personal Data is OK Medical Ltd, a company registered in Malta (company number C 46987), with its registered address at 4, Timber Wharf, Marsa MRS1443, Malta (the “Controller”). The Controller is part of the OK Group of Companies.

The Controller can be contacted via email at support@okmedical.com.mt or by phone at +356 2147020.

Purpose

The purpose of this Privacy Policy is to inform users of our Site about the following:

  • The personal data we collect
  • How we use the collected data
  • Who has access to the data collected
  • The rights of Site users
  • The Site’s cookie policy

This Privacy Policy supplements the terms and conditions of our Site.

GDPR Compliance

For users in the European Union, we adhere to Regulation (EU) 2016/679 of the European Parliament and Council (the “GDPR”). We have not appointed a Data Protection Officer, as we do not fall under the categories of controllers and processors required to appoint one under Article 37 of the GDPR.

By using our Site, users consent to the conditions outlined in this Privacy Policy.

Purposes and Legal Basis for Processing

We will only collect and process your Personal Data when we have a legal basis to do so. The legal basis for our collection and use of your Personal Data depends on how and why we collect it.

We collect Personal Data when:

  • We have your consent, such as when we use subscriber information to send recommendations or offers.
  • We need your Personal Data to fulfill a contract, such as processing orders, payments, shipping, and providing invoices.
  • The processing is in our legitimate interests and does not override your rights.
  • We are legally obligated to collect or disclose your Personal Data.

Categories of Personal Data We Collect

When you make a purchase or attempt a purchase, we collect information such as:

  • Your name
  • Billing address
  • Shipping address (if different from billing address)
  • Mobile number This information is referred to as “Order Information.”

When subscribing to our mailing list, we collect the following:

  • Your name
  • Email address
  • Mobile number This information is referred to as “Subscriber Information.”

Recipients of Personal Data

We may share your Personal Data with:

  • Other companies within the OK group, all of which comply with the GDPR.
  • Third-party payment processors to handle payments.
  • Service providers involved in delivering products or managing returns.
  • Google Analytics (for more information on Google’s use of data, please visit their privacy policy at Google Privacy Policy). You can opt out via Google Analytics Opt-out.

We may also share your Personal Data to comply with applicable laws, respond to subpoenas, or protect our rights.

Your information may be transferred outside the European Economic Area, including to Canada and the United States, under appropriate safeguards.

Your Rights

If you purchase products from the Site, you have the right to:

  • Access the Personal Data we hold about you.
  • Request corrections, updates, or deletions of your Personal Data.
  • Restrict or object to the processing of your Personal Data.
  • Lodge a complaint with the Supervisory Authority.

To exercise these rights, please contact us using the contact details provided.

Data Retention

Order Information will be retained as long as you are a registered customer. Once you opt out, the Order Information will be deleted.

Certain information, such as invoices and tax documents, must be retained as required by law.

Miscellaneous

We may update this Policy periodically to reflect changes in our practices or to comply with legal and regulatory requirements. Please check this page frequently to stay informed of any changes.

The Site is not intended for individuals under the age of 18, and we do not alter our data collection practices when we detect a Do Not Track signal.

Access, Modification, Deletion, or Challenge of Data

If you would like to know if we have collected your Personal Data, how it has been used, or wish to modify or delete it, please contact us at:

support@okmedical.com.mt
+356 2147020
OK Medical Ltd., Triq it-Torri c/w Triq il-Qattus, Swatar, Birkirkara BKR 4011

Opt-Out of Data Collection, Use, or Disclosure

You can opt-out of receiving marketing emails by clicking “unsubscribe” in any marketing email or by updating your email preferences under “Your Account.”

Cookie Policy

Cookies are small files stored on your device that help us gather data related to your browsing habits. You can choose to be notified when a cookie is transmitted or disable cookies entirely through your browser settings. However, disabling cookies may affect your user experience.

We use the following types of cookies:

  • Functional cookies to remember your selections for future visits.
  • Analytical cookies to improve the design and functionality of our Site by collecting data about how you access and use it.
  • Targeting cookies to personalize the content you see based on your preferences.

Complaints

If you have any complaints regarding the processing of your Personal Data, please contact us through the contact methods listed, and we will attempt to resolve the issue.

Contact Information

For any questions or concerns, please reach out to us at:
support@okmedical.com.mt
+356 2147020
OK Medical Ltd., Triq it-Torri c/w Triq il-Qattus, Swatar, Birkirkara BKR 4011